Why Choose an IICRC firm

10/8/2024 (Permalink)

SERVPRO of Antioch is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Antioch

SERVPRO of Antioch specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us 24/7 925-706-0106

How Can SERVPRO® help with your fire damaged contents?

10/8/2024 (Permalink)

The feeling of loss after having a fire in your home cannot be put into words.

SERVPRO of Antioch is here to support you and be here for you every step of the way.

Having a fire damage, no matter how large or small, can be extremely devastating especially if it affected your contents. You can be sure that by trusting SERVPRO to help you restore your home and your belongings that you will find that peace of mind again.

So what happens next?

After contacting your friends here at SERVPRO, we will complete an inspection of your home to determine what services may be needed for your specific damage to make sure you get the best service and best outcome possible. After this inspection has been completed, our staff get to work!

The contents in your home need special care and attention that only SERVPRO staff can provide. We determine what type of cleaning will be best suited for your contents based off the type of fire that was present. We follow the following guidelines for cleaning –

Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.

Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.

Spray and Wipe -Effective for items that cannot withstand wet cleaning.

Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning - Involves agitation of the surface being cleaned.

Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

By following our cleaning systems, are staff can restore your contents back to their preloss state.

Do not feel lost after a fire. SERVPRO of Antioch is always here to help.

Give us a call today at (925)706-0106

Do you have mold concerns in your home?

10/8/2024 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

 Call Us Today – 925-706-0106

expert water damage restoration in Antioch

10/8/2024 (Permalink)

water damage in ceiling

Even a small amount of water can cause significant damage to your home or office if left standing for too long. Equally important is the source of the water. Whether it’s a leaky dishwasher or something more serious like a flooded basement due to frozen or burst pipes, the team of experts at SERVPRO of Antioch are a professional water damage restoration company that can quickly and affordably serve you.

If you have standing water, this can be very dangerous to a home or office. Whether it’s on the main floor, in the basement or in a crawlspace, it can lead to major problems like mold and mildew and even structural issues that can become very costly to repair. No matter the source or the cause of the water intrusion, we’re here to help. We use state-of-the-art equipment and technology for water extraction and drying in order to get your place back to normal as quickly as possible.

There are many complications that can come with unexpected water intrusion. Time matters, so call us to get fast and efficient service to avoid dangerous mold, rotting wood, electrical problems, and rusting of metal.

We will work with your insurance company and bill them directly for the water damage. Our goal is to return your home or business to its pre-emergency condition in as little time as possible.

Our   Services

• 24-hour emergency response
• Comprehensive water damage restoration
• Water extraction
• Water mitigation
• Drying
• Dehumidification
• Deodorization/odor control
• Mold remediation

We offer professional water removal and water damage restoration while delivering customer service that is second to none. Call SERVPRO of Antioch  24/7 925-706-0106 with all your water damage questions and top-quality services at the best prices.

SERVPRO of Antioch  is a Water Damage Restoration Company that proudly serves Antioch, Brentwood, Oakley, Pittsburg, Discovery Bay, Contra Costa County, Concord, Walnut Creek and Rio Vista area 

Choose SERVPRO Antioch and Here is why

10/11/2023 (Permalink)

Damage can hit any of us without warning

SERVPRO of Antioch provides 24-hour emergency service to the Antioch, Ca, East bay, dedicated to being faster to any-sized disaster in Contra Costa County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 925-706-0106

Residential Services

Whether your Contra Costa County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services including Pathogens 
• Building/Reconstruction Services
• Crime and Trauma Scene Cleanup

Commercial Services

There is never a convenient time for fire or Water damage to strike your Contra Costa County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our Commercial Services

http://www.SERVPROantioch.com/

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

Do's and Don'ts if you have a water damage

10/3/2023 (Permalink)

Water Damage Do’s and Don’ts.

Water damage can be caused by anything from a toilet overflow or to a pipe that’s busted in your wall, it’s important to know how to clean up the damage properly to reduce long term effects. Let the experts of SERVPRO of Antioch help you with the cleanup.

Do’s:

Call a professional- This is especially important when it comes to larger losses or floods since they can cause more serious damages such as mold.

Dry standing water- Whenever possible, dry as much standing water as you can with or vacuums. You can also use box fans to assist with dry.

Remove saturated items – You should remove saturated rugs especially if on a hardwood to an area that can dry out thoroughly.

Call your homeowners insurance company – It's incredibly important to place a call to the homeowner’s insurance claims department and start the process of the claim. It’s good to know what is covered under your policy.

Don’t:

Don’t operate electronics – Avoid operating TV’s, vacuums or any other appliances when standing on wet flooring especially concrete. This could result in serious injury.

Don’t use heat to dry – In closed environments you shouldn’t use heat to dry because it can increase the growth of mildew.

Don’t leave wet contents – Whenever possible separate wet clothing and lay them out to dry. If boxes of items get wet, try to remove loose articles from box and allow to dry.

Don’t wait – Don’t wait, call SERVPRO of Antioch right away when you have water damage so we can guide you in the right direction.

If you ever have any questions, please call SERVPRO of Antioch  24/7 925-706-0106 we are always here to help

SERVPRO Antioch can clean up your smoke damage

10/3/2023 (Permalink)

SERVPRO Antioch cleans Smoke Damage

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Antioch will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 925-706-0106

We work with all major insurance carriers. 

SERVPRO Antioch should always be your first choice and here is why

10/3/2023 (Permalink)

SERVPRO Antioch should be your first choice for all your Remediation

SERVPRO of Antioch is your local Restoration Company, and here is the Why

So, you've had a water damage, fire damage, you've found mold damage in your home, or you have any situation requiring cleaning.  You have choices as to who does your work.  You can do your own research, talk to friends, ask your agent, or just go with whomever the insurance sends out.

SERVPRO of Antioch is a locally owned company started in 2007 by Mike Borders.  Mike has lived in Antioch since 1994.  All of the employees of SERVPRO of Antioch are local and many have are born and raised in Antioch.  The money spent by Mike and SERVPRO of Antioch is spent locally.  All tax dollars are local and go to benefit the community we live in.  

SERVPRO of Antioch is the only Local Restoration company.  Other restoration companies are traveling in, hiring people that live in different parts of the Bay, who spend their money in other cities and pay tax dollars that are spent in cities other than ours.  

Buying from a local company that employs local people not only helps to keep our local economy growing but ensures you a higher level of pride and quality in your experience during the service you receive.

Because we are local, we can respond faster

Because we are local, we care about you and your experience

Because we are local, we own the work we perform and don't stop until you are satisfied 

We know you have choices when it comes to who handles your service needs, shopping local and using local businesses help to improve your experience and the city where we all live. We all prosper when we shop local.  

Remember, no matter what happens, you always have the Right to Choose your own contractor, no-one can tell you who to use.  Insist local, insist SERVPRO of Antioch.

SERVPRO of Antioch is your local restoration provider.

 Contact us 24/7 925-706-0106

Have Water Damage in your Antioch Home? Here are some do's and don'ts

9/20/2022 (Permalink)

Bathroom with water damaged ceiling.

Water Damage Do’s and Don’ts.

Water damage can be caused by anything from a toilet overflow or to a pipe that’s busted in your wall, it’s important to know how to clean up the damage properly to reduce long term effects. Let the experts of SERVPRO of Antioch help you with the cleanup.

Do’s:

Call a professional- This is especially important when it comes to larger losses or floods since they can cause more serious damages such as mold.

Dry standing water- Whenever possible, dry as much standing water as you can with or vacuums. You can also use box fans to assist with dry.

Remove saturated items – You should remove saturated rugs especially if on a hardwood to an area that can dry out thoroughly.

Call your homeowners insurance company – It's incredibly important to place a call to the homeowner’s insurance claims department and start the process of the claim. It’s good to know what is covered under your policy.

Don’t:

Don’t operate electronics – Avoid operating TV’s, vacuums or any other appliances when standing on wet flooring especially concrete. This could result in serious injury.

Don’t use heat to dry – In closed environments you shouldn’t use heat to dry because it can increase the growth of mildew.

Don’t leave wet contents – Whenever possible separate wet clothing and lay them out to dry. If boxes of items get wet, try to remove loose articles from box and allow to dry.

Don’t wait – Don’t wait, call SERVPRO of Antioch right away when you have water damage so we can guide you in the right direction.

If you ever have any questions, please call SERVPRO of Antioch  24/7 925-706-0106 we are always here to help

SERVPRO of Antioch is equipped and ready to help in any storm situation

9/19/2022 (Permalink)

SERVPRO of Antioch's large storm trailer, equipped and ready to help in the Antioch and Contra Costa area

SERVPRO of Antioch is prepared to take on any size or type of disaster. We have a 18’ storm trailer equipped with drying equipment for floods and fire cleaning products for the wildfires that may arise.

 No job is too large for our Disaster Recovery Team. Our crews are highly trained to restore your property to its pre-storm condition. Every large loss is supervised by a certified operations manager to ensure timely mitigation is performed. Being that we are a locally owned and operated, we can respond faster to lessen the damage and limits further damage.

We enjoy helping people during the catastrophe disasters that may arise. SERVPRO of Antioch understands the inconvenience of storm situation and are willing to help, not only restore your property but to also restore your lives.

Flood or storm damage can cause great loss and havoc. SERVPRO of Antioch has the expertise and resources to handle any size disaster and can respond immediately. Have storm or flood damage? Give us a call 24/7 and see if we can help 925-706-0106