Recent Why SERVPRO Posts

Why Choose an IICRC firm

10/8/2024 (Permalink)

SERVPRO of Antioch is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Antioch

SERVPRO of Antioch specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us 24/7 925-706-0106

Choose SERVPRO Antioch and Here is why

10/11/2023 (Permalink)

Fire Happens Damage can hit any of us without warning

SERVPRO of Antioch provides 24-hour emergency service to the Antioch, Ca, East bay, dedicated to being faster to any-sized disaster in Contra Costa County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 925-706-0106

Residential Services

Whether your Contra Costa County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services including Pathogens 
  • Building/Reconstruction Services
  • Crime and Trauma Scene Cleanup

Commercial Services

There is never a convenient time for fire or Water damage to strike your Contra Costa County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our Commercial Services

http://www.SERVPROantioch.com/

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Call SERVPRO of Antioch for your next Sewage loss. Contra Costa County

9/2/2022 (Permalink)

sewage line fail sewage line fail, Antioch, Ca home. Contra Costa County

At SERVPRO of Antioch our technicians specialize in all kinds of dirty jobs, in particular; sewage clean up. They are trained to know and understand the USA-EPA, OSHA and IICRC guidelines and standards when it comes to sewage clean ups. First and foremost, our concern is always safety. IICRC which stands for the Institute of Inspection, Cleaning and Restoration Certification is an international association leading training and education for the restoration industry. Sewage is classified as a category 3 black water loss in their S500 standards. Category 3 water losses are grossly contaminated by either sewage or mold which can contain pathogenic, toxigenic and or harmful agents. When it comes to sewage contamination the water has to be addressed correctly, this is why a certified professional is necessary and recommended.

 When it comes to sewage clean up all affected areas should be pre-treated with an EPA registered disinfectant to help minimize cross contamination. All bulk water should be extracted, and all porous and semi porous materials should be removed and disposed of. For instance, when dealing with sewage or unsanitary water that affects a Bathroom with tile flooring and a Hallway with carpet flooring on a slab foundation. The scope should entail all bulk water being extracted, wet carpet and padding will be removed and disposed of. Vanity will be detached and inspected for contamination. All drywall and insulation in the affected area will be cut out and disposed of at a minimum of 24” high. The remaining materials which is structural wood framing and concrete slab foundation will need to be heavily sanitized and dried by placement of dehumidification before the structure can be reconstructed. During the cleanup process we also place air quality machines called Air Scrubbers which filtrates the bacteria in the air by using HEPA filtration down to .3 microns in size.

SERVPRO of Antioch takes pride in helping others with their restoration projects, particularly when it comes to restoring indoor environments by making them safe and like new again. Should you ever come into an unsanitary situation be sure to have the cleanup performed by a skilled and certified company such as SERVPRO of Antioch.

Call us 24/7 at 925-706-0106

10 Reasons to use SERVPRO of Antioch for any water, fire or Mold Damage

9/2/2022 (Permalink)

Servpro of Antioch's work vehicle SERVPRO of Antioch van

10 Reasons To Use SERVPRO of Antioch

People and businesses rely on SERVPRO Antioch  to restore damaged property for many reasons. Here are just 10.

  1. We Get It
    SERVPRO of Antioch understands your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.

    2. SERVPRO of Antioch Is Qualified
    Our repair and restoration team members have the best training in the industry. SERVPRO of Antioch has outstanding reviews on yelp.                                                                                                                                                                                                3. We Respond To You Immediately
    You can reach us 24/7. When a disaster strikes, we respond as quickly as possible. SERVPRO of Antioch can be there at a moments notice ready to help in any situation.                       

    4. You’re Part Of Our Team
    SERVPRO of Antioch will work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.

    5. SERVPRO of Antioch uses The Latest Technology
    The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Antioch to restore your property to preloss condition quickly, reliably, and more effectively.

    6. We Practice The Golden Rule Of Restoration
    Restoring property is less expensive than replacing property. SERVPRO of Antioch professionals practice the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

    7. For Claim And Other Purposes, Your Loss Is Itemized
    SERVPRO of Antioch can give you an itemized loss inventory. report and pictures of important

    8. We’ll Help You Prevent Losses, Not Just Deal With Them
    Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses. That’s another old rule (from Ben Franklin) we like: An ounce of prevention is worth a pound of cure. Check out our SERVPRO Ready Plan. 

    9. We Handle Any Loss From A Natural Disaster—Big Or Small
    Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.

    10. We’re Approved, Certified, And Experienced
    We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 45 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry. 

    Antioch, CA , Help Is Here 
    The team at SERVPRO of  Antioch has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup.

Call SERVPRO of Antioch 24/7 at 925-706-0106

Why SERVPRO of Antioch should be your restoration company, fight water damage, mold damage and more.

9/1/2022 (Permalink)

Servpro of Antioch van SERVPRO of Antioch vehicle ready for your emergency, Antioch Ca East bay Contra costa county
SERVPRO of Antioch is your local Restoration Company, and here is the Why

So, you've had a water damage, fire damage, you've found mold damage in your home, or you have any situation requiring cleaning.  You have choices as to who does your work.  You can do your own research, talk to friends, ask your agent, or just go with whomever the insurance sends out.

SERVPRO of Antioch is a locally owned company started in 2007 by Mike Borders.  Mike has lived in Antioch since 1994.  All of the employees of SERVPRO of Antioch are local and many have are born and raised in Antioch.  The money spent by Mike and SERVPRO of Antioch is spent locally.  All tax dollars are local and go to benefit the community we live in.  

SERVPRO of Antioch is the only Local Restoration company.  Other restoration companies are traveling in, hiring people that live in different parts of the Bay, who spend their money in other cities and pay tax dollars that are spent in cities other than ours.  

Buying from a local company that employs local people not only helps to keep our local economy growing but ensures you a higher level of pride and quality in your experience during the service you receive.

Because we are local, we can respond faster

Because we are local, we care about you and your experience

Because we are local, we own the work we perform and don't stop until you are satisfied 

We know you have choices when it comes to who handles your service needs, shopping local and using local businesses help to improve your experience and the city where we all live. We all prosper when we shop local.  

Remember, no matter what happens, you always have the Right to Choose your own contractor, no-one can tell you who to use.  Insist local, insist SERVPRO of Antioch.

SERVPRO of Antioch is your local restoration provider.

 Contact us 24/7 925-706-0106

SERVPRO of Antioch more then just a water damage restoration.

9/1/2022 (Permalink)

logo SERVPRO of Antioch Logo

SERVPRO of Antioch provides 24-hour emergency service to the Antioch, Ca, East bay, dedicated to being faster to any-sized disaster in Contra Costa County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 925-706-0106

Residential Services

Whether your Contra Costa County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services including Pathogens 
  • Building/Reconstruction Services
  • Crime and Trauma Scene Cleanup

Commercial Services

There is never a convenient time for fire or Water damage to strike your Contra Costa County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services, we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our Commercial Services

http://www.SERVPROantioch.com/

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Is your Restoration Company a Licensed Moving Company

7/21/2022 (Permalink)

SERVPRO Move Out SERVPRO Antioch is a licensed Moving Company in the State of California

Did you know that anyone that takes and moves your household possessions offsite must be registered with the State of California as a Certified Moving Company? This INCLUDES restoration companies that do Pack Out/ Pack Back and Storage Services. 

 SERVPRO of Antioch is a Licensed Moving Company under the State of California Household Movers Guidelines. MTR0192418.  This was an extensive year long venture to get this license and tag.  When you need to have your belongings moved offsite due to a catastrophe be sure to use a Licensed Moving Company like SERVPRO of Antioch.  MOST Restoration Companies DO NOT meet this requirement. 

Call SERVPRO Antioch for your Pack Out/ Pack Back and Storage needs at 925-706-0106

 Below is the excerpt from the Bureau of Household Goods and Services regarding the Restoration Industry:

 SACRAMENTO—If you’re working with a damage restoration company, the chances are you’ve already been the victim of a catastrophe. But if a damage restoration company moves and stores your goods while restoration work is performed, they are obligated to follow the same laws and regulations that govern household moving companies, protecting you from predatory “bandit” companies that extort money from customers while holding goods hostage.

Damage restoration companies that move and store their clients’ goods while a restoration project is underway are required to be licensed by the Department of Consumer Affairs’ Bureau of Household Goods and Services (BHGS).

Existing state law provides for the regulation of any household mover or damage restoration company owning or operating motor vehicles in the transportation of property for hire upon the public highways. BHGS became the new licensing and regulatory home for household movers and damage restoration companies on July 1, 2018, when the Household Movers Act, passed by the Legislature and signed by Governor Jerry Brown, went into effect. The Act requires the use of resources to combat unlicensed activity in the moving and storage industry.

“BHGS warns consumers to hire only licensed household moving companies and damage restoration companies to avoid becoming victims of predatory companies,” said Consumers Advised To Check License On Damage Restoration Companies, Interstate Movers 2-2-2

Nicholas Oliver, chief of BHGS. “These unlicensed companies can extort money from customers, use bait-and-switch tactics, hold possessions hostage, steal some or all of the items or not insure damaged or destroyed items. We take a hard stance against this illegal activity, and we hope to send a message to bad operators that holding consumer goods hostage for more money will not be tolerated.”

As the new regulator for the industry, BHGS will aggressively seek enforcement actions against unlicensed companies. Investigators plan to use sting operations and work with local law enforcement to identify unlawfully operating businesses which can be cited and fined up to $5,000 for each violation. BHGS will also refer violations of the Act to local district or city attorneys for possible prosecution.

Consumers moving within California can check a moving or damage restoration company’s license and find important information on the BHGS website at https://bhgs.dca.ca.gov/consumers/movers.shtml.

"Stay Healthy tips" for the approaching flu season, Contra Costa residents

10/18/2021 (Permalink)

flu season flu season ahead, Antioch, cleaning, contra costa county, cleaning flu season

"Stay Healthy Tips" for the Approaching Flu Season

Local SERVPRO cleaning and remediation specialist encourages Antioch residents to focus on personal accountability to limit spread of viral infections

Antioch, CA (Grassroots Newswire) October 1, 2021 - Flu season is upon us! According to the Centers for Disease Control and Prevention (CDC), influenza activity often begins to increase in October, peaks between December and February, and can linger into May.1 At a time when COVID-19 is still the dominant infectious disease concern, cleaning and bioremediation specialist Michael Borders of SERVPRO® of Antioch reminds local residents that it is  important  this time of year to take steps to protect yourself and your family from influenza and other seasonal viral infections like Respiratory Syncytial Virus (RSV), which can be especially serious for children and older adults.

Breathing in virus-laden droplets from an infected person’s cough, sneeze, or speech from as far away as six feet is believed to be the prime means of virus transmission.2 Experts agree it is possible to become infected by touching a contaminated surface or object and then touching your mouth, nose, or even eyes. The good news, says Borders, is that many viruses – including the flu, COVID, and RSV viruses – are easy to get rid of outside the body using soap and warm water, commercial disinfectants, and hand sanitizers that contain alcohol. As a leading provider of disaster clean-up and remediation services, SERVPRO professionals specialize in this type of surface cleaning and disinfection.

“You can’t do much to control the cleanliness of public places, but you can take steps to protect yourself from the consequences of any exposure,” advises Borders. “At home or in the office, remember to pay special attention to ‘high touch’ surfaces. Doorknobs, faucets, countertops, appliance handles and knobs, the steering wheel of your car, your phone – these are examples of surfaces that you should get in the habit of wiping down at least daily with a disinfectant designed to sanitize viruses.”

At the end of the day, says Borders, personal accountability is the single, most important factor in controlling the spread of viral infections, including the seasonal flu. Stay home if you are sick and follow suggested guidelines. The CDC offers additional “stay healthy” tips here: https://www.cdc.gov/flu/prevent/actions-prevent-flu.htm.

In addition to disaster recovery and remediation services, SERVPRO of Antioch  professionals provide residential deep cleaning services, including  carpet and upholstery cleaning, and odor removal. For more information on SERVPRO of Antioch, please contact Michael Borders at (925) 706-0106 or Mike@SERVPROofantioch.com. For more information about SERVPRO, please visit https://www.SERVPROantioch.com/

Why SERVPRO of Antioch is the company to help in your time of need.

8/10/2021 (Permalink)

Servpro of Antioch water damage truck SERVPRO of Antioch serving the Contra Costa, bay area, Water damage, fire damage, mold damage, pathogen sanitization.

SERVPRO of Antioch provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Contra Costa County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 925-706-0106

Residential Services

Whether your Contra Costa County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services
  • Crime and Trauma Scene Cleanup
  • Pack out/Storage facility
  • Carpet/upholstery cleaning
  • Sanitization of pathogens

Commercial Services

There's never a convenient time for fire or Water damage to strike your Contra Costa County, Antioch commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our Commercial Services

SERVPRO of Antioch

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial cleaning services
  • Commercial bio hazard clean up
  • Commercial mold restoration

Why SERVPRO of Antioch

7/2/2021 (Permalink)

Servpro of Antioch green vehicle SERVPRO of Antioch vehicle

SERVPRO of Antioch is always here to help, in many different ways. 

With a knowledgeable and experienced crew we will be able to take care if you in a variety of ways.

Whether it be water restoration, fire restoration or mold remediation, rest assured we can handle it.

We also can help with cleaning and sanitizing of your home or business. Following all safety protocols is what we pride ourselves in, and knowing how to handle any situation the correct way. 

No loss is to large or small. No loss is too much for us to handle we pride ourselves in always being there. WE have invested in the best and most up to date equipment, to always have the right tool for the job. 

Give us a call 24/7 with any questions you might have. 

**925-706-0106 

SERVPRO of Antioch is always here to help.

7/2/2021 (Permalink)

Servpro of Antioch crew SERVPRO of Antioch crew, Antioch CA, East bay water restoration. Fire damage, Mold damage. Covid cleaning

So, you've had a water damage, fire damage, you've found mold damage in your home, or you have any situation requiring cleaning.  You have choices as to who does your work.  You can do your own research, talk to friends, ask your agent, or just go with whomever the insurance sends out.

SERVPRO of Antioch is a locally owned company started in 2007 by Mike Borders.  Mike has lived in Antioch since 1994.  All of the employees of SERVPRO of Antioch are local and many have are born and raised in Antioch.  The money spent by Mike and SERVPRO of Antioch is spent locally.  All tax dollars are local and go to benefit the community we live in.  

SERVPRO of Antioch is the only Local Restoration company .  Other restoration companies are traveling in, hiring people that live in different parts of the Bay, who spend their money in other cities and pay tax dollars that are spent in cities other than ours.  

Buying from a local company that employs local people not only helps to keep our local economy growing, but ensures you a higher level of pride and quality in your experience during the service you receive.

Because we are local, we can respond faster

Because we are local, we care about you and your experience

Because we are local, we own the work we perform and don't stop until you are satisfied 

We know you have choices when it comes to who handles your service needs, shopping local and using local businesses help to improve your experience and the city where we all live. We all prosper when we shop local.  

Remember, no matter what happens, you always have the Right to Choose your own contractor, no-one can tell you who to use.  Insist local, insist SERVPRO of Antioch.

SERVPRO of Antioch is your local restoration provider.

 Contact us 24/7 925-706-0106

SERVPRO of Antioch is an IICRC certified firm

7/2/2021 (Permalink)

IICRC logo SERVPRO of Antioch is an IICRC firm

SERVPRO of Antioch is an IICRC firm.

 What does that mean?

 Why does that matter when choosing your mitigation/ cleaning company?

 The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up to date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

We here at SERVPRO of Antioch we take pride in knowing that we are all trained and certified to industry standards. And we maintain those qualifications, to help better serve you and your home. 


About SERVPRO of Antioch

SERVPRO of Antioch specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration, and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We are a 24/7 business call us when your next emergency hits 925-706-0106

Dealing with Sewage backup and how SERVPRO can help.Antioch Ca

6/2/2021 (Permalink)

sewage loss sewage loss coming of from drain hole. Water damage, Fire damage, Mold Damage, Covid cleaning. Antioch, Ca EAst Bay area

7/16/2019

A sewage backup is one of the most troublesome and foul incidents that can occur in a home – it can cause extensive property damage and severe health effects and, on top of that, it is extremely difficult and unpleasant to deal with. Cleaning up sewer backup requires a lot of time and effort, as well as specialized disinfecting products and purification techniques. Raw sewage cleanup,  in particular, is especially laborious and risky as it not only causes a lot of hassle and inconveniences, but also presents a variety of health effects (sewage spills contain contaminants that can cause serious diseases) and sanitation issues. Professional help is your best option in such situations, but you can do a few things to limit the extent of the damage before the experts arrive (or even deal with the problem yourself if the damage is not too severe).

What to Do After Sewage Backup

There are certain important precautionary measures to take after a sewage backup in order to prevent the damage from spreading:

  • Keep children and pets away from the affected area;
  • Put on appropriate protective equipment – rubber gloves, rubber boots, impervious coveralls, protective eyewear, and a face mask;
  • Switch off the electrical power to your home (only if the distribution panel is safely above water). Wear rubber gloves and use a dry wooden stick to shut off the main switch;
  • Turn off any running water and don’t use the water supply system in your home (it may even be a good idea to turn off the water supply to the building);
  • Open doors and windows to allow fresh air inside (do not use the central air conditioning system to ventilate your home as sewage-contaminated dust and water droplets can enter the HVAC system and contaminate it);
  • Take any dry, un-contaminated items away from the affected area;
  • Add small amounts of chlorine bleach to standing water to ensure some disinfection;
  • Notify your insurance company that there has been a sewage spill in your home;
  • Contact your municipal authority or sewage department (if your home is connected to a public sewer) or your local health department (if your home is connected to a private septic system) and ask for advice;
  • Call a professional water damage restoration company. The quick and efficient intervention of the experienced technicians will save you a lot of time and effort and will provide the most appropriate, safest, and cost-effective solution to the problem. Besides, most sewage cleanup companies offer not only water extraction, but also quality repair works, odor removal, and content cleanup, so you will have all the aspects of the restoration process taken care of when using professional sewage cleanup services.

Good to remember:

  • Take pictures of the sewage spill and the water-damaged items and structural materials before removing them or having anything cleaned up (the photographs will serve as proof for your insurance claim). Keep all the receipts for materials and replacements, as well as for the repair and cleaning works performed in your home;
  • Do not use harsh chemicals to unclog the draining system as they can cause severe damage to the pipes and sewer lines. Opt for treatment methods that use enzymes instead of chemicals or call a plumber to fix the source of the problem;
  • Take appropriate measures to prevent cross-contamination (keep the doors between the contaminated area and the other rooms in your home closed, do not use the central air conditioning system until the problem has been solved, keep air pressure in the contaminated area lower than in the rest of the building, etc.) to ensure that sewage contaminated soil won’t be tracked into unaffected areas of your property and airborne sewage-contaminated dust (or mold spores) won’t be blown to other spaces.

Good to remember: The longer the contaminated waters remain in your home or on your items, the greater the chance of spreading disease and causing a mold problem. You need to take quick and efficient measures in order to prevent greater damage and more serious troubles. Using professional sewage cleanup services is your best bet as the experts will respond to your situation in the quickest, safest, and most appropriate manner possible. The pros will use specialized cleaning products, advanced equipment, and proven techniques to remove water from your home and restore it to a safe and good condition. Their quality services include:

  • Removing sewage water and solid waste in a safe and appropriate manner;
  • Removing contaminated content;
  • Cleaning and sanitizing the area;
  • Using professional grade air movers to ventilate and dry the area;
  • Performing any necessary repair and restoration works;
  • Restoring salvageable content to its original good condition;
  • Performing mold mitigation services (if necessary) and/or taking efficient measures to prevent mold growth.

Proper sewage cleaning will ensure your peace of mind and allow you to get your life back on track soon after the disaster.

Once the problem has been solved, however, make sure you take the necessary precautions to reduce the chance of sewage backup in the future.

How to Prevent Sewage Backup

  • Regularly inspect the pipes and valves on your property and keep them in good repair;
  • Do not allow large amounts of harsh chemicals into the sewer system;
  • Avoid disposing of grease down the kitchen drain as it can harden within the plumbing and collect debris to create a clog;
  • Don’t flush napkins, tissues, diapers, and other waste down the toilet;
  • Don’t plant trees or large shrubs directly above or near sewer lines as the roots can grow too large and break the pipes.

These simple measures will help you avoid sewage problems in the first place and will save you a lot of time, money, and nerves. However, if a disaster happens despite your best efforts, make sure you identify and fix the problem that caused the sewage backup and call reliable water damage restoration professionals like SERVPRO of Antioch 925-706-0106  to handle the sewage backup cleanup and ensure the excellent condition of your property.

Benefits of Hiring a water damage restoration company

8/11/2020 (Permalink)

standing water in kitchen standing water in a kitchen area.

Benefits of Hiring A Water Damage Restoration Company

Water damage may be the most common form of property damage, but nobody likes to deal with it. Whether it comes from a leaking pipe, a heavy rainstorm, or appliance fail, water causes a great deal of damage to both building materials and furnishings, and it will continue to wreak havoc until it’s removed. This is one job it’s better to leave to a water damage restoration company for a variety of reasons.

Finding Hidden Water Damage & the Leak Source

Sometimes it’s easy to find the source of excess water in your home; if failed water heater is spraying water all over , that’s the most likely culprit. Other times the source is tougher to find; a broken pipe in a wall or a crack in the foundation can easily be overlooked. If the source of the leak isn’t corrected, there will be a never-ending cycle of flooding and cleanup until it’s fixed. Water can get into places most people wouldn’t think to look and cause damage that can go undetected until it’s too late. Trained professionals from restoration companies know how and where to look for water damage, as well as for sources of leaks. They know what to look for and where because they do it so often, unlike the average homeowner.

Heavy Duty Equipment & Products

Water damage mitigation professionals use the most advanced equipment and products in the industry. This equipment is usually not available to members of the general public, often because using them requires specialized training. Carpet vacuum cleaners aren’t designed to remove water, and commercially available shop vacs may not be able to handle an extensive flood. A restoration company has its own heavy-duty dehumidifiers, air movers, fans, and vacuums and doesn’t need to worry about borrowing or renting enough of them, especially in the case of a disaster when others may be trying to rent them. Their water extraction equipment can remove large amounts of standing water and dehumidifiers and air movers can even extract water from damaged materials. All done by trained professionals so no secondary damage will be done 

Fast Responses & Time Savings

When you find signs of water damage in your home or business, it’s important to act quickly before even more damage occurs. Wasting time tracking down resources and manpower gives rot and mold more time to ruin furnishings and building materials. That’s why it’s best to call a water damage restoration company that offers 24 hour, 7 day a week emergency services. Leaving cleanup to the professionals frees you and/or your staff to continue running your life or your business.

Reducing Costs & Insurance Help

Working with a water damage mitigation company may save you money in the long run. A reputable company will do a comprehensive restoration the first time, ensuring that water won’t remain and soak into your property. Having to hire a company to come back and clean up mold and restore rotted building materials will be much more expensive. It will cost you even more if you have to take time off work to do any cleanup work yourself. A restoration company will also help you file a claim with your insurance provider for any property that was damaged by the flood or by mold. Since these companies frequently work with insurance adjusters, they know exactly what paperwork is necessary and the best ways to file claims.

Any time you find excess water in your home or business call the water damage restoration experts at SERVPRO of Antioch 925-706-0106

No matter if it comes from rain, sewage backups, or broken pipes, we’ll respond quickly to begin the mitigation process before the damage can spread further or harmful mold or bacteria can begin to grow. Our certified and experienced professionals remove excess water; dry, dehumidify, and disinfect the area; restore structural elements and personal items; and remove all traces of mold from your property. 

SERVPRO makes the top 10 list again.

8/11/2020 (Permalink)

vehicle fleet SERVPRO Vehicle fleet of cars

SERVPRO® Named to Entrepreneur’s Top 10 Franchise List for 7th Consecutive Year

Cleanup and restoration franchisor retain top ranking in restoration services category and climbs to #4 ranking overall in the 2016 Franchise 500 rankings 

SERVPRO®, a cleanup and restoration franchise company, maintains its hold on the top ranking in the Restoration Services industry for the 13th consecutive year and moves up to the number four spot overall in the 2016 Franchise 500 rankings from Entrepreneur magazine.* This is the seventh consecutive year SERVPRO has been included in the magazine’s Top 10 list, standing out in a group of more than 951 franchises that qualified for inclusion in the list. 

Entrepreneur magazine’s Franchise 500 selection process uses “objective, quantifiable measures of a franchise operation” to help would-be entrepreneurs identify franchise investment opportunities. Some of the most important factors considered by Entrepreneur in developing the list each year are “financial strength and stability, growth rate and size of the system.” 

“It’s exciting to be part of a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension its customers,” said Michael Borders, owner of SERVPRO of Antioch. “The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer.” 

According to Borders, several differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are: 

  • SERVPRO’s strength as a brand with a national footprint, wide-spread market penetration, laser-focused brand messaging, and the ability to create national partnerships with organizations such as the PGA TOUR and the American Red Cross.
  • SERVPRO’s commitment to being a learning organization, which keeps training and support at the forefront of the company’s culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.
  • SERVPRO’s focus on continued development and support for proprietary software and systems to allow the company’s operational capacity to keep pace with an aggressive growth strategy. 

Sue Steen, SERVPRO Industries, Inc., chief executive officer, adds, “One of the potential pitfalls of growing too quickly is outpacing your capacity to train and support the franchisees. SERVPRO® is a conservative company, and early on we took the time to build a strong system and put the building blocks in place to support growth without sacrificing support to our franchisees.”

“Today,” Steen continues, “as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support.” 

SERVPRO® specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies “Like it never even happened.” For more information about SERVPRO of Antioch, contact our office 24/7 at 925-706-0106

*http://www.entrepreneur.com/franchise500

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar losses. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

SERVPRO of Antioch is your Local Restoration Company. Why is that important?

7/6/2020 (Permalink)

Antioch museum water damage serving out Antioch community. Water damage at the historical museum

So, you have had a water damage, fire damage, you have found mold damage in your home, or you have any situation requiring cleaning.  You have choices as to who does your work.  You can do your own research, talk to friends, ask your agent, or just go with whomever the insurance sends out.

SERVPRO of Antioch is a locally owned company started in 2007 by Mike Borders.  Mike has lived in Antioch since 1994.  All of the employees of SERVPRO of Antioch are local and many have been born and raised in Antioch.  The money spent by Mike and SERVPRO of Antioch is spent locally.  All tax dollars are local and go to benefit the community we live in.  

SERVPRO of Antioch is the only Local Restoration company.  Other restoration companies are traveling in, hiring people that live in different parts of the Bay, who spend their money in other cities and pay tax dollars that are spent in cities other than ours.  

Buying from a local company that employs local people not only helps to keep our local economy growing but ensures you a higher level of pride and quality in your experience during the service you receive.

Because we are local, we can respond faster

Because we are local, we care about you and your experience

Because we are local, we own the work we perform and do not stop until you are satisfied 

We know you have choices when it comes to who handles your service needs, shopping local and using local businesses help to improve your experience and the city where we all live. We all prosper when we shop local.  

Remember, no matter what happens, you always have the Right to Choose your own contractor, no-one can tell you who to use.  Insist local, insist SERVPRO of Antioch.

SERVPRO of Antioch is your local restoration provider.

Call us 24/7 925-706-0106

We are an IICRC certified firm

10/10/2019 (Permalink)

SERVPRO of Antioch is an IICRC firm.

 What does that mean?

 Why does that matter when choosing your mitigation/ cleaning  company?

 The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

We here at SERVPRO of Antioch we take pride in knowing that we are  all trained and certified to industry standards. And we maintain those qualifications, to help better serve you and your home. 




About SERVPRO of Antioch

SERVPRO of Antioch specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We are a 24/7 business call us when your next emergency hits 925-706-0106

Making History

8/1/2019 (Permalink)

Local Disaster Cleanup Franchise Celebrates
“Making History” at SERVPRO’s 50th Annual Convention

Industry leader in cleanup and restoration services welcomes a record-breaking group of franchise owners and key staff at milestone event

Antioch, CA (Grassroots Newswire) July 16, 2019 - Michael A. Borders of SERVPRO of Antioch recently joined a record-breaking group of more than 2,500 franchise owners, key team members, and corporate representatives at the 50th Annual SERVPRO® Convention. The event, themed “Making History,” was held from June 24-28 at the Sacramento Convention Center in Sacramento, California, where the company was founded.

“Celebrating our 50th anniversary milestone made the SERVPRO Annual Convention even more special this year,” said Michael A. Borders, owner of SERVPRO of Antioch. “One of the most important benefits of attending this annual event is having the opportunity to network with and learn from other franchise owners and team members. That benefit was especially evident this year. SERVPRO’s long history as an industry leader has produced a network of experienced, seasoned professionals who have responded to emergencies across the spectrum. This knowledge base is invaluable both to our business and to the community we stand ready to serve when the unexpected happens.”

The company’s 50th Annual Convention was a celebration of the company’s history and a showcase of small business best practices and cutting-edge restoration and remediation technology. The event featured a variety of workshops and group sessions ranging across 37 different topics. Franchisees and their key staff gained knowledge and hands-on experience to help them build and grow their businesses and strengthen ties with both residents and businesses in their local communities. Highlights of the convention included a keynote address by motivational speaker Jon Gordon and an awards ceremony recognizing the achievements of top-performing franchisees.

“SERVPRO has come a long way since Ted and Doris Isaacson started the company as a painting business in Sacramento in 1967,” said Rick Isaacson, chief executive officer of SERVPRO. “In 1969, they used their cleanup and restoration background to take their new company in a different direction and never looked back. SERVPRO’s professional services network now includes more than 1,700 individually owned and operated franchises across the U.S. and Canada. Our annual convention brings this diverse group of entrepreneurs together to learn from industry experts and each other about the latest innovations in disaster cleanup, restoration, and remediation services. We are proud of each of these dedicated professionals and the world-class service they provide to their customers and their communities.”

For more information about SERVPRO of Antioch, please contact Michael A. Borders at (925) 706-0106 or mike.borders@SERVPROofantioch.com or visit https://www.SERVPROantioch.com/

About SERVPRO®

Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.